Common questions from Adelaide builders and homeowners. Can't find your answer? Just call or text us on 0461 356 492.
Getting a bin to your job, fast.
We aim for next-day delivery across greater Adelaide. Same-day delivery is often possible depending on where our drivers already are that day.
Give us a call or text and we'll work out the fastest option for your location. If you're close to another job we're running that day, we can usually squeeze you in.
Absolutely — call or text 0461 356 492 anytime. Texting is actually our preferred way. Send a photo of the job and we'll sort the right bin size and confirm delivery.
You can also book online if that's easier.
No — as long as we've confirmed where you'd like the bin placed and you've made sure the driver has clear access, you don't need to be home. Just leave any specific instructions when you book.
Standard bin hire covers a reasonable window for your job. If you need it longer, just give us a heads up.
For our builder account holders and regular clients, there's no time limit at the same price — keep the bin as long as your project needs.
Just call or text us — we'll extend the hire. There's no penalty for keeping it longer, and account holders don't pay extra.
We service all of greater Adelaide from our Lonsdale depot — north, south, hills, coast and CBD.
Suburbs include: Adelaide CBD, Lonsdale, Glenelg, Marion, Mitcham, Norwood, Unley, Prospect, Salisbury, Tea Tree Gully, Burnside, Port Adelaide, Hallett Cove, Happy Valley, Aberfoyle Park, Christie Downs, Port Noarlunga, Maslin Beach, Warradale, Oaklands Park and everywhere in between.
Not sure if we cover you? Just give us a call.
Where the bin goes and how to protect your property.
Bins should be placed on your property — driveways, front yards, or side access are all fine, as long as we can safely get the truck in and out.
Confirm the exact placement spot with us beforehand so we don't waste a trip. If you want it on the street, you'll need a council permit — chat to us before booking.
Our bins are steel and can be heavy, especially when full. On soft, decorative or delicate surfaces there's always some risk of marking, rust staining, or slight indentation.
If you're concerned about your driveway, we strongly recommend laying down some plastic sheeting or timber before we deliver. Without that protection, any damage is at your own risk.
Not sure? Text us a photo of where you want it placed and we'll advise.
Please don't move the bin yourself, especially not with excavators, bobcats or other machinery. Bins are more delicate than they look and get damaged easily.
Any damage from customer moving becomes your responsibility. If the bin ends up somewhere our truck can't reach, there'll be additional retrieval costs.
Need it moved? Give us a call and we'll sort it.
Choosing the right bin for your load.
Match the bin to your main waste type:
Not sure? Just text us a photo of the job on 0461 356 492 and we'll pick the right one.
Fill the bin up to (but not above) the rim. Anything higher is unsafe for transport and can't be moved.
Please don't compact or compress the waste — no jumping in, no bobcats squishing loads down. It damages the bins and creates safety risks.
Prohibited items (asbestos, chemicals, gas bottles, tyres, food waste, batteries, liquids) can't go in any bin — see the specific waste type page for full lists.
If a bin is loaded above the rim on collection day, our drivers may need to remove excess waste to make the load safe to transport.
If we can't legally take it away, we'll deliver an additional bin at your cost, or an overload fee of up to $75 may apply.
To avoid this, just fill to the rim and don't compact — or book a bigger bin.
If you've ordered one waste type but the load contains a different type (e.g. general waste in a concrete/masonry bin, or bricks in a household bin), the price will change to reflect the actual waste type. There may also be additional processing fees.
Not sure what your load counts as? Text us a photo before we collect and we'll let you know.
No — asbestos is prohibited in all our bins. Asbestos requires specialised handling and disposal by a licensed removalist.
If you suspect asbestos on your site (common in pre-1990 builds), please have it assessed and removed separately before we deliver.
Prohibited items across all waste types:
Fixed pricing, no weight limits, no surprises.
No weight limits — ever. Load your bin to the rim with the correct waste type and the price we quoted is the price you pay. No surprise charges at pickup.
Note: if the load contains a different waste type than what was booked, the price changes to match.
Once your booking is confirmed, we send you a secure payment link by text or email. You can pay via:
Yes — pricing is transparent and on our website for standard sizes. For anything unusual, text us a photo of the job on 0461 356 492 or contact us and we'll quote same-day.
Prices are all-inclusive with two exceptions:
Everything else — delivery, hire, pickup — is included in the quoted price.
30-day terms, priority swaps, and no fuss.
Yes — 30-day account terms, priority swaps, and account billing. Whether it's a single reno or fifteen sites running at once, we make repeat work simple.
See the Builders page for full details and to apply.
No — our pricing is per bin, not per square metre. Fixed price for the bin size and waste type, regardless of what job it's for.
Yes. This is our bread and butter — regular swap scheduling for builders running renos, demo, or staged jobs. You call/text when you want the swap, and we're there next day.
Absolutely. If you've locked in a reno for next month, book the bins now and we'll schedule around your job. Account holders get priority scheduling.
For account holders and regular clients — no time limit at the same price. Keep the bin as long as your project needs it.
Yes — this is our preferred way. Send us photos of the site, we'll confirm bin size, delivery timing, and lock it in.
What makes us different.
Three big reasons Adelaide builders and homeowners choose us:
We're family-owned, Adelaide-based, and EPA licensed at our Lonsdale sorting facility.
The big ones charge extra when the bin is over a certain weight. We don't — no weight limits, ever. What we quote is what you pay.
We also actually answer the phone. No hold music, no call centres, no runaround.
Yes — family-owned Adelaide business operating out of an EPA-licensed sorting facility at 11/41-47 O'Sullivan Beach Road, Lonsdale SA 5160.
Locally owned, locally run, servicing the whole metro area.
It means your waste is disposed of responsibly. We sort what we collect at our own facility to maximise recycling and minimise landfill — important for environmentally-conscious clients, and required for many commercial and government contracts.
Yes — full public liability insurance and all required licensing. Certificates and compliance documentation are available on request for civil, commercial, government or corporate clients. Contact us for our credentials pack.
Text or call us — we're actual people, we'll actually answer.